Privacy Policy

Effective date: October 19, 2026 · Last updated: October 19, 2026

This Privacy Policy explains how GS Max Multiservice LLC (“GS MAX Multiservice,” “we,” “us,” or “our”) collects, uses, shares and protects personal information when you visit gsmaxmultiservice.com (the “Site”), request a quote, communicate with us by phone, text message or email, or use our cleaning, painting, flooring and repair services (together, the “Services”).

1. Who we are

GS Max Multiservice LLC is a Florida limited liability company based in St. Johns, Florida 32259. We provide services at our clients’ homes and businesses throughout Northeast Florida. We do not operate a storefront open to the public.

2. Information we collect

Information you provide to us

Contact information: name, phone number, email address and city or ZIP code.
Service information: the service you request, property type and size, service address, preferred dates, photos you choose to send us, and notes about your property.
Access information: gate codes, lockbox codes, alarm instructions or key arrangements you choose to share so we can perform the Services.
Communications: the content of messages, emails, calls, reviews and feedback you send us.
Consent records: whether you agreed to receive text messages, and the date, time and wording of that consent.
Payment information: payments are processed by third-party payment processors. We do not store full card numbers on our systems.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect technical information such as IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit.

Information from other sources

We may receive information about you from property managers, landlords, real estate agents or other clients who request Services at a property you occupy, and from public review platforms such as Google.

3. How we use information

To respond to quote requests and provide, schedule and confirm the Services.
To communicate with you about appointments, service updates, billing and customer support.
To access the property safely and as instructed.
To process payments and maintain business, tax and insurance records.
To improve our Services, the Site and our customer experience.
To protect the safety of our clients and staff and to prevent fraud or misuse.
To comply with legal obligations and enforce our agreements.
To send marketing communications only where permitted by law and, for text messages, only with your separate prior express written consent.

4. Text messages and mobile information

If you opt in, we may send you text messages related to your quote, appointments and the Services, as described in our SMS Terms. You can opt out at any time by replying STOP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver messages (for example, our messaging platform), which are prohibited from using it for their own purposes.

We do not sell your personal information. We share information only as described below:

Service providers that perform services on our behalf, such as website hosting, form processing, email, text messaging, scheduling, payment processing, accounting and analytics. They may use the information only to provide services to us.
Our personnel and subcontractors who need the information to perform the Services you requested, subject to confidentiality obligations.
Property owners or managers when you occupy a property for which they requested the Services, limited to what is needed to coordinate the work.
Insurers and legal advisors when reasonably necessary to handle claims or protect our rights.
Legal requirements: when required by law, subpoena or court order, or to protect the rights, property or safety of our clients, our staff or others.
Business transfers: in connection with a merger, acquisition or sale of all or part of our business, subject to this Policy.
With your consent or at your direction.

6. Cookies and analytics

The Site may use cookies and similar technologies to keep the Site working, remember preferences and understand how visitors use the Site. We may use analytics services, such as Google Analytics, that collect information about your use of the Site. You can learn how Google uses this information at policies.google.com/technologies/partner-sites and opt out using the Google Analytics Opt-out Browser Add-on. Most browsers also let you block or delete cookies.

If we begin using advertising cookies or pixels for interest-based advertising, we will update this Policy and describe the choices available to you before doing so.

7. Use of automated and AI tools

We may use software, including artificial intelligence tools, to help organize requests, draft responses, schedule work and improve our communications. A member of our team remains responsible for decisions about your Services. Some images on the Site are AI-generated illustrations and are identified as such; they are not photographs of specific completed jobs.

8. Data retention

We keep personal information for as long as needed to provide the Services, maintain business, tax and insurance records, resolve disputes and comply with legal obligations. Records of text message consent are kept for at least five years after your last interaction with us. Access codes and similar instructions are deleted or updated when no longer needed.

9. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information, including encrypted connections (HTTPS) on the Site and limited access to property access information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security breach affecting your personal information, we will notify you as required by applicable law, including Section 501.171, Florida Statutes.

10. Your choices and rights

Access, correction and deletion: you may ask us to provide, correct or delete the personal information we hold about you by contacting us as described below. We will respond within a reasonable time and may need to verify your identity. Some information may be kept where required by law or for legitimate business records.
Text messages: reply STOP to any text message to opt out.
Email: use the unsubscribe link in any marketing email, or contact us.
State privacy rights: depending on where you live, you may have additional rights under state law. We will honor requests as required by the law that applies to us.

11. Children’s privacy

The Site and Services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Do Not Track and Global Privacy Control

Some browsers send “Do Not Track” or Global Privacy Control signals. Because we do not sell personal information or use it for cross-context behavioral advertising, these signals do not change how we handle your information today. If that changes, we will update this Policy.

13. Third-party links

The Site may link to third-party websites, such as Google, Facebook and Instagram. We are not responsible for the privacy practices of those websites. Please review their privacy policies.

14. Changes to this policy

We may update this Policy from time to time. The “Last updated” date above shows when it was last changed. Material changes will be posted on this page before they take effect.

15. Contact us

GS Max Multiservice LLC
St. Johns, Florida 32259
Email: gsmaxmultiservice@gmail.com
Phone: (904) 303-1516